Shipping policy

Shipping Information

All purchases made before 3pm on a weekday will be sent the same day from our headquarters in Christchurch. Any purchases paid for after 3pm will be sent the next available occasion. Please note that this excludes public holidays and weekends.

Shipping by regular untrackable NZ Post is free for all orders over $60 except for RD addresses.

Shipping times are dependent on the postal system and not NZ Scarves. We post at the first available occasion but after shipping, the time taken to receive is out of our control. If you have never purchased online or had a package sent nationally through the mail before, you are welcome to contact us first for an estimate of delivery time. Please note that during the Christmas period packages are often likely to take longer to arrive.

NZ Scarves offers trackable shipping and express shipping by courier if your order is urgent. During checkout you can select the express option for $8.00 (NZ post standard courier bag) for unlimited items (rural delivery is $9.80). If you have any other queries, please contact us.